This is supporting documentation for LISTSERV. For complete service details and order information, visit the LISTSERV Order Page.

When to use Listserv:

- LISTSERV: (listserv.byu.edu) Third-party mailing software provided through BYU. A LISTSERV list is an alias containing a list of email addresses. When someone sends an email to this particular alias, all users in the list will receive that email.

• To enable subscribers to self-subscribe or unsubscribe from a list
• To allow owners to monitor what is sent if they wish

This document explains how to perform common LISTSERV tasks using the LISTSERV web interface (listserv.byu.edu).

Log In & Manage Your List

Create Password & Log In

1. 1. Direct your browser to https://listserv.byu.edu.
   2. Click "Get a LISTSERV password for this server."
   3. Enter your email address and whatever password you want to use. Warning: This password is not stored securely. Do not use the same password you use for your BYU logon or for data that must be protected.
   4. Click Register Password. After you have clicked Register Password, LISTSERV sends an email to the address you used.
   5. Open the email and confirm registration of your password by clicking the link in the body of the email.
   6. Return to https://listserv.byu.edu (the Welcome to LISTSERV window) and log in using the link in the upper right corner of the window. At the bottom of a new page, all lists for which you are an owner will be displayed. If the list you ordered is not yet there, try again later to see if it has been created.
   7. Click the name of the list you want to manage.

Log In with Existing Password

1. 1. Direct your browser to https://listserv.byu.edu.
   2. Log in using the link in the upper right corner of the window. At the bottom of a new page, all lists for which you are an owner will be displayed.
   3. Click the name of the list you want to manage.

Tasks from "Subscriber's Corner"

Subscribe to a List

1. 1. Click Subscriber's Corner.
   2. Under List Table Options heading in the navigation sidebar, select All Lists in the Show option.
   3. Click Submit to refresh the List Table.
   4. If necessary, scroll down to see the list of LISTSERV lists.
   5. Check the box next to the list you want to subscribe to.
   6. At the bottom of the List Names column, select Subscribe.
   7. Click Submit Changes.

Unsubscribe (signoff) from a List

1. 1. Click Subscriber's Corner.
   2. If necessary, scroll down to see the list of LISTSERV lists you are subscribed to.
   3. Check the box next to each list you want to leave.
   4. In the dropdown box at the bottom of the List Names column, select Unsubscribe.
   5. Click Submit Changes.

Set/Change Subscription Options

1. 1. Click Subscriber's Corner.
   2. Under the Report Columns heading, check the box by each option of interest.
   3. Click Submit.
   4. If necessary, scroll down to see the list of LISTSERV lists you are subscribed to. A column for each selected subscription setting will appear in the List Table.
   5. Check the box next to each list whose subscription settings you want to change.
   6. At the bottom of each setting column you want to change, select the setting that you want to apply to the checked lists.
   7. Click Submit Changes.

Tasks from "Mailing List Management Interface" (list owners only)

Add a Subscriber to List

1. 1. Click Mailing List Management Interface.
   2. Click Subscribers.
   3. Enter the name or email address of the subscriber.
   4. By Notification Options at the top of the page, specify whether you want the user to receive an email notice that he/she has been added to the list.
   5. Click Add.

Examine or Change a Subscriber's Options

1. 1. Click Subscribers.
   2. Enter the name or email address of the subscriber.
   3. Click Search.
   4. Use the right scroll bar to view the various options for the subscriber.
   5. Set the check boxes or radio buttons as necessary to modify subscription type, mail header style, acknowledgements, and miscellaneous items.
   6. By Notification Options at the top of the page, specify whether you want the user to receive an email notifying him/her of the changes.
   7. Click Update.

Delete a Subscriber from List

1. 1. Click Subscribers.
   2. Enter the name or email address of the subscriber.
   3. Click Search.
   4. By Notification Options at the top of the page, specify whether you want the user to receive an email notice that he/she has been deleted from the list.
   5. Click Delete.

Change a Subscriber's Name or Email Address

1. 1. Click Subscribers.
   2. Enter the current name or email address of the subscriber.
   3. Click Search.
   4. Enter the new name or new email address.
   5. Click Update.