Microsoft 365, including OneDrive storage, is available to students and university employees at no cost to you.

Microsoft 365 may be available to download and install on your personal computer through https://office.byu.edu.

To check if you can download the Microsoft 365 apps, go to this link: https://portal.office.com/account. If you have an A1 license, you cannot download the apps. If you have an A3 license, you can download them. For more information on each of these licenses, go to this link: https://microsoft.byu.edu/

Note: If you would like to request an upgrade from an A1 license to an A3 license, please submit an order form via support.byu.edu. If you need assistance finding or submitting that order form, please contact IT Support at (801)422-4000.

University employees should download Microsoft Office through software distribution. The files will come directly from Microsoft. The software will only continue to work while you are a current student or employee. Once your active role is gone, the software becomes read-only and all files stored in OneDrive will be deleted and inaccessible. If you would like to continue to have access to files stored in OneDrive, you will need to move the files to another location.

If you have been gone from the university for more than 30 days, the files in your account may still be available through a link. For help with this, call 801-422-4000.

• It is not possible to download the Microsoft Office Applications onto a Chromebook, but the web version is still accessible at office.byu.edu.
• There are a few limitations to Microsoft 365, particularly for OneDrive. Most notable are the 20,000 files limit, a limit of installation on 5 devices (see how to check your devices below), and the restriction on some special characters that are not allowed in file names. To see the list of restrictions, go to Microsoft's support site to learn more.

 

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Installation Steps

1. Go to office.com and sign in with your NetID@byu.edu and password.
   
   
2. Click on "Install and More" in the top right.
   
   
3. Click on "Install Microsoft 365 Apps"
   
   
4. This will open another page. On this new page, click "Install Office."
   
   
   1. Note: Office is a suite of apps, meaning that installing Office installs all of the Office apps, including Word, Excel, PowerPoint, and so on. There is no way to download just one app, but you can install them all and delete any that you don't need.
      
      
      
      
      
5. Office will begin downloading. Select download when it is finished.
   
   
6. Allow the content to install.
   
   
7. Open an Microsoft 365 Application.
   
   
8. Click Sign in for more features. Or go to File and click Account > Sign In.
   
   
9. Log in using your <NetID>@byu.edu.
   
   
10. Windows Only: Log in to the BYU Domain.
    
    
    • If you do not either see "Domain: BYU" listed below Username and Password or the username automatically filled in as "BYU\NetID"...
      
      
    • You must put your <NetID>@byu.edu as your username with your password.
      
      
      • If that fails, try your BYU\NetID as your username.
        
        
        
        
11. Click "Remember my credentials."

After these steps, follow any additional prompts or installation steps that come up. Microsoft 365 is ready to go.

Note: If you see an error on a Mac that says "Your <NetID@byu.edu> account does not allow editing on a Mac, go to More options=>Sign in with a different user and sign in that way. This should eliminate the error.

 

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Device Count Check

1. Navigate to office.byu.edu.
   
   
2. Sign in with your <netid>@byu.edu and Net Id password.
   
   
3. Click on the circle found in the top right corner that has your initials in it.
   
   
4. Select View Account.
   
   
5. Click on Devices found in the menu on the left. 
   
   
6. Under Devices you will be able to see every device that has Microsoft 365 installed from your BYU account.
   
   Note: The devices shown are any that have Microsoft 365 installed from your BYU account. It will not show every device that you have signed in on. 

 

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